Shipping policy

SHIPPING POLICY

Online Enablers (“Company,” “we,” “us,” or “our”) processes and ships orders placed through CPEEDY.COM in accordance with the terms below.

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1. ORDER PROCESSING

Orders are typically processed within 1–2 business days after payment confirmation.

Processing times may vary during:

• High-volume periods
• Holidays
• Promotional events
• Inventory audits

Orders are not processed on weekends or federal holidays.

We reserve the right to delay or cancel orders suspected of fraud or unauthorized activity.

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1. SHIPPING METHODS

We ship through reputable carriers such as USPS, UPS, or FedEx.

Shipping options and estimated delivery times are displayed at checkout.

Delivery timelines are estimates only and are not guaranteed.

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1. SHIPPING RATES

Shipping costs are calculated at checkout based on:

• Destination
• Weight
• Selected shipping method

We may offer promotional free shipping subject to minimum purchase requirements.

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1. RISK OF LOSS AND TITLE

Risk of loss and title for products transfer to the customer upon delivery to the shipping carrier.

Once an order has been handed to the carrier, we are not responsible for delays caused by:

• Carrier issues
• Weather conditions
• Customs processing
• Incorrect delivery information
• Force majeure events

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1. ADDRESS ACCURACY

Customers are responsible for providing accurate shipping information.

We are not responsible for:

• Orders shipped to incorrect addresses provided by the customer
• Undeliverable packages
• Failed delivery attempts

If a package is returned due to incorrect address or refusal:

• Original shipping charges are non-refundable
• A 30% restocking fee may apply
• Re-shipping fees will be charged before re-delivery

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1. LOST OR STOLEN PACKAGES

If tracking confirms delivery, we are not responsible for lost or stolen packages.

Customers must contact the shipping carrier directly to file a claim if necessary.

We may assist at our discretion but are not obligated to issue replacements or refunds once confirmed delivered.

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1. DAMAGED SHIPMENTS

If your order arrives damaged:

You must notify us within 48 hours of delivery.

Include:

• Order number
• Clear photographs of product and packaging

Failure to report within 48 hours may result in denial of claim.

Approved claims may result in replacement, store credit, or refund at our discretion.

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1. INTERNATIONAL SHIPPING

International customers are responsible for:

• Customs duties
• Import taxes
• VAT
• Brokerage fees

We are not responsible for delays caused by customs.

If an international shipment is refused or abandoned:

• Refunds will be reduced by shipping costs
• Restocking fees may apply

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1. SHIPPING RESTRICTIONS

Certain products may not be available for shipment to specific states or countries due to regulatory restrictions.

We reserve the right to cancel orders where shipment is not legally permitted.

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1. DELIVERY ESTIMATES

Estimated delivery dates are not guaranteed.

We are not liable for delays beyond our reasonable control.

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1. FRAUD PREVENTION

We reserve the right to:

• Require signature confirmation
• Verify billing and shipping details
• Cancel suspicious transactions

Fraudulent chargebacks may result in documentation being submitted to payment processors and financial institutions.

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1. CONTACT INFORMATION

For shipping-related questions, contact:

OnlineEnablers@gmail.com