FAQ
FREQUENTLY ASKED QUESTIONS
ORDERING & SHIPPING
Q: How long does shipping take?
A: Standard shipping is 3-7 business days. Orders ship within 2 business days of payment. See /pages/shipping for details.
Q: Do you offer international shipping?
A: Currently, we ship to the United States only.
Q: Can I track my order?
A: Yes! You'll receive a tracking number via email once your order ships.
Q: How do I change my order after placing it?
A: Contact us immediately at info@onlineenablers.com. We may be able to modify orders within 2 hours of placement.
PRODUCTS & INGREDIENTS
Q: Is CPEEDY whey protein safe?
A: Yes. CPEEDY is Non-GMO Verified, contains no artificial sweeteners (stevia only), and includes no fillers or proprietary blends.
Q: Does CPEEDY contain allergens?
A: CPEEDY is made from whey (milk). It does not contain peanuts or tree nuts, but may be processed in facilities that do.
Q: What's the protein source?
A: 100% whey protein isolate — fast-absorbing, high-quality, and muscle-building.
Q: Can vegans use this?
A: No. CPEEDY is vegetarian (no meat) but contains whey (dairy).
RETURNS & REFUNDS
Q: What's your return policy?
A: See /pages/returns. Items must be unopened and in original condition within 30 days of purchase.
Q: How long do refunds take?
A: Refunds are processed within 7-14 business days after we receive and inspect your return.
PAYMENT
Q: What payment methods do you accept?
A: All major credit cards (Visa, Mastercard, Amex) and PayPal.
Q: Is my payment information secure?
A: Yes. All payments are encrypted via SSL and processed through Shopify Payments, industry-standard security.
ACCOUNT
Q: How do I create an account?
A: You can create an account during checkout or in the Account section.
Q: How do I reset my password?
A: Click "Forgot Password" on the login page to reset your password via email.
STILL HAVE QUESTIONS?
Contact us at info@onlineenablers.com or call (610) 850-0937